Free standard U.S. shipping on orders of $75 or more, excluding Alaska and Hawaii. Shipping is $20 to Canada and Mexico and $35 to other international destinations. International shipping is free on orders of $350 or more. Customers are responsible for customs duties and taxes.
Standard orders ship within 1–3 days. Processing cutoff: noon Pacific, Monday–Thursday, excluding holidays. Orders placed after Thursday noon ship the following week. Holiday dispatch may be delayed up to six days. Personalized orders may take up to two weeks before shipping; transit time is additional.
Request eligible returns within 14 days of delivery. Original and return shipping costs and applicable processing fees are deducted from voluntary refunds. Free size exchanges on eligible U.S. orders only. Personalized items and sweater bundles are final sale. See the full policy for discount exclusions and the November 17–30, 2026 Black Friday return allowance.
See our full Shipping & Returns policy
